30-Day Return Policy
At Turk Logistic Line Intl, we are committed to your satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return policy for products sold directly by us.
Free Returns Within 30 Days
You can return any eligible product within 30 days of delivery for a full refund. This policy applies only to products sold and shipped by Turk Logistic Line Intl.
How to Initiate a Return
To request a return, simply
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Submit a return request via our website, or
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Contact our customer service team at info@turklogisticlineintl.com or call us directly.
Please provide your order details and reason for return to help us serve you better.
Return Conditions
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The product must be returned in the same condition as it was received, including all original packaging, accessories, and documentation.
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Items that have been used, damaged, or altered may not be eligible for a full refund.
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Returns must be prepared and packaged securely for shipment.
Return Shipping
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If the product is defective, damaged, or not as described, Turk Logistic Line Intl will cover the cost of return shipping.
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For returns due to other reasons (such as change of mind), you will be responsible for shipping and handling fees.
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We offer convenient return options, including courier pickup, or you may return the item yourself to our designated address.
Inspection and Refund Process
Upon receiving the returned product, our team will carefully inspect the item to verify its condition. Once your return is approved:
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A full refund will be issued to your original payment method or your Turk Logistic Line Intl account, depending on your preference.
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Refunds will be processed promptly but may take up to 7-10 business days to appear in your account.
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Any applicable shipping or handling fees will be deducted from the refund if you are returning for reasons other than product defects or errors on our part.
Additional Notes
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Some products may be exempt from this return policy, including customized or perishable items. Please check individual product listings for any exceptions.
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This return policy does not affect your statutory rights.
If you have any questions or need assistance with your return, please do not hesitate to contact our friendly customer service team. We are here to help and ensure your experience with Turk Logistic Line Intl is smooth and satisfactory.
Thank you for choosing Turk Logistic Line Intl—your trusted partner in logistics solutions!